We’re not sure whether this is an issue only with Samsung phones, and it could also be a problem with other devices that have something similar to the Find My Mobile feature. A complete thread on Reddit claims that Samsung support wasn’t really helpful. This feature is critical, but unfortunately, there are many reports of a significant experience-breaking bug with the Find My Mobile feature. You can send the previous location, but it won’t display the exact location. However, this feature is less helpful if your device’s battery is out. You can also use the Find My Mobile service on any web browser to locate a lost device.
“Remote unlock” and “Send last location” are valuable features.
Activating from the Biometrics and Security menu in the Settings app is relatively simple. The service relies on data from wireless networks and Google to determine whether a device was lost or stolen.
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